Tracking Controller

Date Posted: 08 March 2019


The candidate will mainly be responsible for all day-to-day monitoring and vehicle tracking activities, through a process of shifts across 24 hours, 7 days a week, 365 days per year of our operation. The candidate will be analysing trips historically as the driver has performed them and search for potential inefficiencies and non-compliances from safety and company policy viewpoints. The candidate will be reporting and actioning of any vehicle discrepancies, critical events and/ or route deviations. The candidate will be working 8 hour or 12 hour shifts daily as per the operational roster. The candidate might be required to work additional hours in excess of the shift times to complete action items that were in progress at the time of shift end. The candidate will be required to manage a set of vehicles currently on the road. The candidate will be reporting to the relevant shift supervisor. The candidate will be performing general administration duties to enable the operation of the centre. The candidate will be ensuring that the vehicle tracking units are functioning correctly. The candidate will be following detailed escalation procedures for critical events.

Candidate Requirements:

A keen sense of urgency that the monitoring accuracy and following procedure are critical to the driver’s/ crew’s wellbeing. National Senior Certificate or equivalent is required. Computer literate and fluent in MS Office and Google products such as MS Excel and Gmail, and have modern approach to communication (WhatsApp, Gmail, Slack). Previous vehicle tracking experience is an advantage. Good verbal and written communication skills are necessary. Shifts will be alternated to ensure that all candidates sometimes work over weekdays, weekends, nights, and public holidays.

Location and Terms:

The position is available at in Kenilworth, Cape Town, starting as soon as available. Remuneration and other terms to be discussed in the interview.



+27 12 346 0968

Cape Connection
59 Garsfontein Road
South Africa,

Viewmetrics (Pty) Ltd | View. Measure. Improve | © 2016-2020